Best soundproof pods for telesales and appointment-setting teams

Best overall for individual appointment-setting calls: Quell Office Pod Solo. Best for paired coaching: Office Phone Booth Quell - 2 Person. Best for team handovers: Quell - 4 Person Meeting Booth. Choose your soundproof pod for telesales around the conversation you need to separate from the sales floor, not simply the largest booth.

What makes the best pod for telesales?

• Conversation format: Match the enclosure to individual calls, paired coaching or a shared team discussion.
• Person capacity: Separate the number of people inside from the number of independent conversations.
• Calling workflow: Consider dialling, calendar checks, appointment confirmation and follow-up notes together.
• Office changes: Include a reconfiguration-focused model when changing workspace arrangements is part of your brief.
• Purpose: Keep prospect calling distinct from coaching and team handovers.

Telesales pods at a glance

Why this matters for appointment-setting teams

Appointment setting combines outbound calls with calendar checks, qualification notes and handovers. Your pod brief needs to cover that whole sequence. A booth selected only for the spoken part of the call leaves the rest of the workflow unexamined.

Soundbox Store’s Quell Office Pod Solo is the best default telesales pod for representatives making individual appointment-setting calls. Its stated purpose matches the core task: one person taking a private call. Choose a larger meeting booth when the work involves a shared conversation, rather than treating additional seats as additional independent calling positions.

Keep that distinction visible in your purchasing brief. A representative booking an appointment, a manager reviewing an objection and a team discussing lead quality need different spaces, even when all three activities belong to the same campaign.

1. Quell Office Pod Solo: best for individual outbound calls

Quell Office Pod Solo is a 1-person soundproof phone booth designed for private calls. For an appointment setter speaking to a prospect without another colleague present, it is the most direct match in this shortlist.

Use this model as your starting point when your requirement is a dedicated individual calling space. Keep the brief centred on prospect conversations and the administrative tasks immediately around them, rather than adding meeting capacity that the representative does not need.

Quell Office Pod Solo pros:

• Its stated private-call purpose matches individual outbound conversations.
• The 1-person format gives the booth a clear role in your calling workflow.
• It separates the individual-call requirement from the team-meeting requirement.

Quell Office Pod Solo cons:

• The single-person format does not accommodate an in-person coach.
• One booth does not provide separate spaces for several representatives calling simultaneously.
• It does not replace a room for appointment handovers involving colleagues.

Best for: Appointment setters who need an individual space for prospect calls and callbacks.

Before selecting Quell Office Pod Solo, walk through your actual call sequence: open the prospect record, check the calendar, confirm the appointment and finish the notes. Ask for the proposed configuration to be demonstrated against that sequence; do not assume a private-call enclosure automatically answers every workstation requirement.

Verdict: Buy for individual outbound calling; choose a different format for shared coaching.

2. Office Phone Booth Quell - 2 Person: best for paired coaching

Office Phone Booth Quell - 2 Person is a freestanding acoustic enclosure designed for two people to hold private meetings. Its strongest telesales role is a representative and manager discussing a call together, rather than two representatives holding unrelated prospect conversations.

That makes the booth relevant when your appointment-setting process includes objection practice, qualification reviews or feedback between calling sessions. The shared conversation is the reason to choose it.

Office Phone Booth Quell - 2 Person pros:

• Its stated 2-person capacity accommodates a representative and coach.
• The meeting format matches face-to-face feedback and role-play.
• It gives paired discussions a distinct space from individual calling.

Office Phone Booth Quell - 2 Person cons:

• Two-person capacity does not mean acoustic separation between occupants.
• It does not accommodate a four-person campaign handover.
• Reserving it for individual calls prevents someone else using it for paired work.

Best for: Team leaders who need a shared space for appointment-setting coaching.

Write the coaching purpose into your booking rules. If a manager needs the booth for a qualification review, avoid treating it as an unrestricted overflow calling space during that session. This is a scheduling decision, not a product feature.

Verdict: Buy for paired coaching; skip it as a substitute for separate individual call booths.

Match the product to the conversation

For Soundbox Store telesales pods, start by distinguishing individual prospect calls from shared coaching. Quell Office Pod Solo and Office Phone Booth Quell - 2 Person address those different formats; neither should be selected merely because its name includes a phone-booth reference.

Individual calling and paired coaching

Quell Office Pod Solo

A 1-person soundproof phone booth designed for private calls.

£4,969.50

Office Phone Booth Quell - 2 Person

A freestanding acoustic enclosure designed for two people to hold private meetings.

£6,824.50

3. Quell - 4 Person Meeting Booth: best for appointment handovers

Quell - 4 Person Meeting Booth is a freestanding acoustic enclosure designed to seat four people for confidential meetings. Its role in an appointment-setting team is a shared discussion: reviewing qualification criteria, clarifying a booked meeting or preparing the receiving salesperson.

Choose the meeting format because colleagues need to speak together. Do not treat a four-person enclosure as four acoustically separate calling stations.

Quell - 4 Person Meeting Booth pros:

• Its stated 4-person capacity supports a small-group discussion.
• The meeting purpose matches appointment handovers and campaign reviews.
• It accommodates conversations that exceed a paired coaching format.

Quell - 4 Person Meeting Booth cons:

• It does not separate unrelated calls made by people inside it.
• A group meeting reservation removes the whole booth from other uses.
• It is not the default answer to a shortage of individual calling spaces.

Best for: Appointment setters, sales colleagues and managers reviewing the same handover together.

Use a clear agenda: what the prospect agreed to, what remains unconfirmed and who owns the next conversation. Keep that discussion separate from the question of how many representatives need private calling spaces at the same time.

Verdict: Hold unless shared handovers are a defined requirement; prioritise individual booths for individual calls.

4. Office Pod Quell Flex: best for changing office arrangements

Office Pod Quell Flex is a 1-person soundproof office pod built for offices that reconfigure. It belongs on your shortlist when individual calling remains the task but changing office arrangements are also part of the purchasing brief.

That is a distinct selection reason, not evidence of better call quality. Choose between Office Pod Quell Flex and Quell Office Pod Solo by the requirements of your workspace, rather than assuming the Flex name establishes an acoustic advantage.

Office Pod Quell Flex pros:

• Its 1-person format matches individual prospect calls.
• Its stated purpose addresses offices that reconfigure.
• It gives changing workspace arrangements a specific place in the product decision.

Office Pod Quell Flex cons:

• It does not accommodate a representative and coach together.
• Its reconfiguration-focused purpose does not create additional calling capacity.
• It does not replace a shared meeting booth for group discussions.

Best for: Individual appointment setters in a workplace where office reconfiguration is an explicit requirement.

Ask for the proposed configuration to be explained against your office plans. Keep any arrangements for changing the workspace separate from assumptions about what the product includes.

Verdict: Buy when office reconfiguration is part of the brief; otherwise retain Quell Office Pod Solo as the default.

How this shortlist is ordered

The order follows appointment-setting tasks: individual prospect calls first, paired coaching second, shared handovers third, then a specialist requirement for changing office arrangements. It is a purpose-led shortlist, not a measured acoustic performance ranking.

The product recommendations use the stated capacities and purposes in Soundbox Store’s product descriptions. They do not claim differences in conversion rates, call quality or representative productivity between models.

Check the appointment-setting workflow before you choose

A useful demonstration follows a real appointment-setting task from preparation to handover. Use your ordinary calling equipment and software wherever a demonstration permits, and distinguish the pod’s role from the performance of your headset or connection.

Follow the complete call sequence

• Prepare: Open the prospect record and find the relevant campaign notes.
• Call: Hold a representative conversation at your normal speaking volume.
• Confirm: Check the diary and repeat the agreed appointment details.
• Record: Complete the notes and identify the next owner of the appointment.

Pay attention to the transition between these tasks. If your representative needs to leave the booth to complete routine notes, the workflow needs further consideration even if the conversation itself works well.

Examine the shared-use pattern

Decide whether the pod is for booked appointments, outbound calling blocks or unscheduled callbacks. Those uses compete for the same space when their timings overlap. Give each booth a stated purpose before introducing booking rules.

Separate the equipment question

Check your calling software, headset and connection as their own parts of the workflow. A pod provides an enclosed workspace; its presence does not establish that a particular calling platform, network arrangement or recording setup works as required.

Record what the demonstration establishes, then resolve the remaining questions directly. Avoid turning an assumption about equipment into a product requirement that nobody has confirmed.

Which telesales pod should you choose?

Choose Quell Office Pod Solo when your main requirement is one representative making appointment-setting calls. It is the clearest default because its stated individual-call purpose matches the task.

Choose Office Phone Booth Quell - 2 Person for shared coaching. Consider Quell - 4 Person Meeting Booth only when small-group handovers are part of the brief, and choose Office Pod Quell Flex when changing office arrangements matter to the individual calling requirement.

Do not select a meeting booth simply because it accommodates more people. Additional seats answer a group-conversation requirement; separate booths answer an independent-conversation requirement.

FAQ

One last thing

Count conversations, not seats. Two colleagues discussing the same prospect need a shared space; two colleagues calling different prospects need separate conversations. That distinction is more useful to your appointment-setting brief than choosing the booth with the largest stated capacity.

Related guides

• How to calculate how many pods your office floor needs