Best soundproof booths for charity fundraising phone teams

Best overall: Quell Office Pod Solo, a one-person soundproof booth for charity callers who need privacy to talk to supporters. Best for shared calling rotas: Omni One Gen 2. Best for coaching new callers: Office Phone Booth Quell - 2 Person. Best for drop-in supporter calls: Office Phone Booth Folio. Each works as a soundproof booth for fundraisers, and each is sold by Soundbox Store.

Why this matters for charity phone teams

Fundraising calls run on trust. A supporter discussing a regular gift, a legacy or a bereavement is sharing personal circumstances, and they should not hear six other conversations behind the caller. Callers feel it too: in an open-plan room they drop their voice, rush the ask or leave the floor to find a quiet corner.

A booth solves this at the desk level. Soundbox Store states 30-35 dB noise reduction across its booths, tested to ISO 23351-1:2020. That is the difference between a call that carries across the room and one that stays inside the booth.

If you run a full telephone fundraising operation, read the guide to soundproof pods for non-profit fundraising call centres alongside this list. This page is the shortlist; that one covers the wider call-centre setup.

What makes a good soundproof booth for fundraisers

Five criteria decide the ranking. Check them before you look at the table.

• Capacity that matches the job. One booth per caller is a different purchase from a booth for a trainer and a new starter.
• Stated acoustic performance. Look for a published noise-reduction figure and the standard it was tested to, not a general claim of quiet.
• Fit for shared use. Fundraising teams rotate across shifts, so several people use the same booth in a day. A booth should be easy to enter, leave and hand over.
• Furniture and accessories. Seating, a shelf for the donor script and options such as privacy film or a smart lock change how a booth works day to day.
• Floor footprint. Measure the space you have before you choose a size. Larger booths solve different problems from phone booths.

The four booths at a glance

Booth	Best for	Standout feature	Key limitation
Quell Office Pod Solo	Individual telephone fundraisers	The original 1-person soundproof phone booth in the Quell range	One person only
Omni One Gen 2	Shared calling rotas	Wraparound occupancy light and compact footprint	One person only; check configuration options on the product page
Office Phone Booth Quell - 2 Person	Coaching and shadowing new callers	Freestanding acoustic enclosure for two	Needs more floor space than a solo booth
Office Phone Booth Folio	Drop-in supporter calls	One-person booth for calls, Zoom meetings and focused work	Single occupancy, so it adds one workspace at a time

Prices change, so check the current price on each product page.

1. Quell Office Pod Solo: best soundproof booth for individual telephone fundraisers

The Quell Office Pod Solo is the original 1-person soundproof phone booth in the Quell range, designed for private calls. For a charity with a dedicated calling team, it is the straightforward answer: one caller gets one enclosed space, and the room around them stays quiet.

Quell Office Pod Solo pros:

• Built for one person on a call, which is the exact shape of a fundraising shift.
• A matching furniture option exists for solo booths, so seating and shelf can be specified together.
• Sits at the heart of the Soundbox Store range, so adding a second booth later is simple.

Quell Office Pod Solo cons:

• One occupant only. A trainer cannot sit in with a new caller.
• Each additional caller on the same shift needs another booth.

Quell Office Pod Solo pricing: see the product page for the current price.

Best for: the caller who spends the shift on the phone with supporters.

Verdict: Buy.

2. Omni One Gen 2: best soundproof booth for shared calling rotas

The Omni One Gen 2 is a single-person booth built for focused work. Its description lists a compact footprint and a wraparound occupancy light. For a rota where callers hand the booth over through the day, an occupancy light tells the next person whether it is free without opening the door.

Omni One Gen 2 pros:

• Occupancy light is visible from around the booth, which suits a hot-desking calling floor.
• Compact footprint for rooms where every square metre is spoken for.
• Single-person format matches how calls are made.

Omni One Gen 2 cons:

• One occupant only.
• Check the product page for the available options before ordering; this guide does not assume any beyond those listed there.

Omni One Gen 2 pricing: see the product page for the current price.

Best for: shared booths used by several callers across a day.

Verdict: Buy if your callers share booths; otherwise the Solo covers the same job.

3. Office Phone Booth Quell - 2 Person: best for coaching new callers

New callers learn fastest next to an experienced one, and the open floor is the worst place for it. The Office Phone Booth Quell - 2 Person is a soundproof, freestanding acoustic enclosure designed for two people. A trainer and a new starter can sit together, run a live call on speaker and talk through it afterwards without the room listening.

It also handles the conversations that do not belong on the floor: a one-to-one with a caller after a hard shift, or a short call with a major donor's representative.

Office Phone Booth Quell - 2 Person pros:

• Two seats, so coaching, shadowing and one-to-ones fit in one space.
• Same Quell family as the Solo, so you can mix sizes in one room.
• Suits a supervisor who needs a private space as much as the callers do.

Office Phone Booth Quell - 2 Person cons:

• Larger than a solo booth, so it needs more floor space.
• Overkill if every call is single-person.

Office Phone Booth Quell - 2 Person pricing: see the product page for the current price.

Best for: training pairs and supervisor conversations.

Verdict: Buy as the second booth, once the Solo booths are in place.

4. Office Phone Booth Folio: best for drop-in supporter calls

The Folio is a soundproof office phone booth for one person to take private calls, join Zoom meetings or focus. Not every charity has a full calling team. Many have a community fundraiser, a major gifts officer or a legacy lead who takes the odd supporter call, and one booth in the corner of the office is all they need.

Office Phone Booth Folio pros:

• Covers calls, video meetings and focused work, so the booth earns its place on non-calling days.
• Single-person format keeps the footprint contained.
• Part of the Soundbox Store range with its own acoustic panel options.

Office Phone Booth Folio cons:

• One occupant only.
• For a full calling team, the Quell Solo is the more direct fit.

Office Phone Booth Folio pricing: see the product page for the current price.

Best for: a few supporter-facing staff who share one booth.

Verdict: Hold. Choose it when the look suits your office; otherwise the Solo is the default.

How the ranking works

The order follows the criteria above. The Solo ranks first because it matches the core job of one caller on one call. The Omni One Gen 2 follows because its occupancy light helps shared use. The 2-person booth comes next for coaching, and the Folio for low-volume use. Each booth owns a different use case, so the list works as a decision path, not a leaderboard.

When a phone booth is not enough

Campaign launches, volunteer briefings and end-of-shift debriefs need more than one seat. For groups of three or four, the Quell - 4 Person Meeting Booth is the next size up, and a 6-person Quell meeting booth exists for larger teams. Neither replaces the solo booths for calling. They add a room for the conversations around the calls.

Which soundproof booth should your fundraising team choose?

Start with the Quell Office Pod Solo. It does one job, a private call, and does it for one caller at a time. Add the Office Phone Booth Quell - 2 Person when you train new callers, and the Omni One Gen 2 if your callers share booths and need to see when one is free. Pick the Office Phone Booth Folio when you only need a single booth for occasional supporter calls.

FAQ

One last thing

Before you commit to a full set, put one Quell Office Pod Solo on the floor for your busiest calling shift. Ask callers whether they speak differently inside it and whether supporters stay on the line longer. Let that answer decide how many more booths you buy.